Booking your place in a Class

If you wish to attend our cakes making classes you can choose your Favorite course and call us we will be more than happy to help at

We require some simple things you need to bring with you such as Apron, headscarf or a hat  and a plastic container to take your cakes with you .


Payment can be made online via Paypal .

If you wish to pay by Cheque in advance, please contact us . We also accept cash on the day.

Refund Policy

Once you have reserved your place and made payment, we do not offer a refund if you cannot attend. Our classes are booked up fairly quick, so unless you can send someone else in your place, please make sure you can attend when you make the booking.

If we have to cancel the class we will offer you an alternative date for the same course. If for any reason we cannot reschedule that class we will offer you a refund in full to the value of the class you paid for.


We have taken every care to ensure the descriptions and photographs on our website accurately representing the quality of our work, and what you can expect from each class.

Video and photography

We may occasionally video the class, and take photos of the cakes produced by class members. If you do not wish to appear in such promotional material, please let us know!

Copyright of our cakes designs

During each class we will teach a number of skills that you can apply to our own cakes after the class. You are free to use any of our designs on your cakes. However, if you intend to run a cake decorating class, you may not use the designs that you learn during one of Hanaa Wa Shifaa classes. If you run classes, or intend to teach in the future, then you may not use any of Hanaa Wa Shifaa materials such as instructional leaflets, class format, photographs, videos, teaching technique or notes for your own classes.

All occasions cakes Orders

We prefer three months notice on wedding cakes and sweets however we will accept short notice cakes subject to the availability of the date required.

No less than 2 weeks notice  for orders of 50 and more.


We require a deposit on placement of order for all cakes and sweets , which is deducted from the final balance payable. Deposits are non refundable.

Final Balance Payments

Wedding cakes:50% of the balance, is payable 3 months prior to wedding date, final balance payment is due 1 month prior to the wedding date, cakes booked with less than 3 months to wedding date, 50% balance is payable on booking, final balance payment is due 1 month prior to the wedding date, either by Cheque or cash. Contact us for more details.


Deposits are non-refundable. Full payment of cake balance is required if cancellation is within 1 month of the wedding date, 50% of cake balance is required if cancellation is within  2 weeks of the wedding date.


Please note cakes and sweets has to be fresh for best taste so please prearrange viewings of any wedding cakes ordered.  No liability will be taken by the company for any omissions or errors on wedding cakes if they are not viewed by the bride prior to the wedding.


We do not offer delivery .However Hanaa Wa Shifaa’s Cakes and sweets can be sent all around the world on the customers own expenses .collection is welcome, however prior notice should be given in advance. 

We do not take any responsibility if the cakes did not arrive in time as we will keep all our customers updated with the delivery process 

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